Bulletin Board

Updated Advisory on Safe Management Measures for Tours Re-opening in Phase 2

<p>On 28 June 2020, Singapore Tourism Board shared the <a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=152">Advisory on Safe Management Measures (SMMs) for Tours Re-Opening in Phase 2</a> which provides guidance on the necessary SMMs that Tour Operators and Tourist Guides need to adhere to before resuming tours.</p> <p>&nbsp;</p> <p>With effect from 27 July 2020, the following changes to the SMMs will apply:</p> <p>&nbsp;</p> <ol> <li>For walking, cycling and kayaking tours, maximum group size has been increased from 5 pax to 10 pax (excluding tourist guide), with maximum 5 pax allowed in any one sub-group.</li> <li>Operating capacity for conveyance-assisted tours will be capped at 50 pax or at the operating capacity of the conveyance after implementation of safe management measures, whichever is lower.</li> <li>For all tours, there should not be more than 5 pax in a sub-group and maintain at least 1m safe distance between sub-groups. Ensure no intermingling between different sub-groups at all times.</li> <li>Tour duration limit has been increased from 2 hours to 8 hours.</li> </ol> <p>&nbsp;</p> <p>For more details on the changes, please refer to the attached &ldquo;Updated STB Advisory on Safe Management Measures for Tours Re-Opening in Phase 2&rdquo; and &ldquo;Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides&rdquo;.</p>

Mandatory Implementation of SafeEntry at Workplaces

<p>SafeEntry is a national digital check-in system that logs the NRIC/FINs and mobile numbers of individuals visiting hotspots, workplaces of permitted services, as well as selected public venues to prevent and control the transmission of COVID-19 through activities such as contact tracing and identification of COVID-19 clusters.</p> <p>&nbsp;</p> <p>STB would like to remind all travel agents and tourist guides that have been permitted to resume operations at their workplaces to implement SafeEntry for all employees, visitors and customers. Individuals and businesses that do not comply with the requirement to implement SafeEntry will be subject to the relevant penalties, including those stipulated under the COVID-19 (Temporary Measures) Act.</p> <p>For more information on SafeEntry, please refer to <a href="https://www.safeentry.gov.sg/">https://www.safeentry.gov.sg/</a></p> <p>&nbsp;</p> <p>For more information on the other Safe Management Measures required of businesses allowed to resume operations at their workplaces, please refer to <a href="https://www.mom.gov.sg/covid-19/requirements-for-safe-management-measures">https://www.mom.gov.sg/covid-19/requirements-for-safe-management-measures</a></p>

Advisory on Safe Management Measures for Tour Re-Opening in Phase 2

<p>Singapore Tourism Board&#39;s Advisory on Safe Management Measures (SMMs) for Tour Re-Opening in Phase 2 provides guidance on the necessary SMMs that Tour Operators and Tourist Guides need to adhere to before resuming tours. The advisory also includes recommended best practices to reduce transmission risk of COVID-19 during tour operations.</p>

Update of TRUST Helpdesk contact details

<p>Please note that with effect from <strong>28 April 2020</strong>, the current TRUST Helpdesk contact details will be changed to the following:</p> <p><strong>Contact No.:</strong> 6736 6622</p> <p><strong>Email:</strong></p> <ul> <li>Travel Agents: <a href="mailto:[email protected]">[email protected]</a></li> <li>Tourist Guides: <a href="mailto:[email protected]">[email protected]</a></li> </ul>

Revised Operating hours for water spouting and lighting of the Merlion.

<p>Please be informed that In view of the current situation, operating hours for water spouting and lighting of the Merlion will be revised accordingly as follows.</p> <table align="center" border="1" cellpadding="1" cellspacing="1" style="width:500px"> <tbody> <tr style="border: 1px solid black"> <td style="border-color:black; border-style:solid; border-width:1px"><strong>Description</strong></td> <td style="border-color:black; border-style:solid; border-width:1px"><strong>Current hours</strong></td> <td style="border-color:black; border-style:solid; border-width:1px"><strong>Proposed change</strong></td> </tr> <tr style="border: 1px solid black"> <td style="border-color:black; border-style:solid; border-width:1px">Water spouting</td> <td style="border-color:black; border-style:solid; border-width:1px">6.30am to 2am</td> <td style="border-color:black; border-style:solid; border-width:1px">7.30am to 12 midnight</td> </tr> <tr style="border: 1px solid black"> <td style="border-color:black; border-style:solid; border-width:1px">Lighting</td> <td style="border-color:black; border-style:solid; border-width:1px">7pm to 2am</td> <td style="border-color:black; border-style:solid; border-width:1px">7pm to 12 midnight</td> </tr> </tbody> </table> <p><br /> The change in operating hours will be in effect till further notice.</p> <p>For any feedback or clarifications, please contact STB at 6736-6622 or our Tourist Information Hotline at 1800-736-2000 (Monday to Friday, excluding Public Holidays, from 9am to 6pm).</p>