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<p>As part of Singapore Tourism Board’s (STB) Tour Experience Innovation Lab (TEIL) series, Sentosa Development Corporation (SDC) has partnered STB to spotlight the unique and untold stories of Sentosa and the Southern Islands to guests via the Sentosa Signature Tours. The Sentosa Signature Tours will become mainstay offering, to delight both local and international guests with a focus on Sentosa and the Southern Islands.</p><p>A full-day workshop will be held on <strong>4 June 2021</strong> for shortlisted participants. It will comprise an introduction session on the offerings on Sentosa and the Southern islands, followed by a familiarisation trip of the islands.</p><p> </p><p><strong>The full day workshop invites Travel Agents and Tour Operators to: </strong></p><ul><li>Familiarise themselves with Sentosa’s unique offerings, for the purpose of developing new tours under the Sentosa’s Signature Tour Series. </li><li>Ideate on unique tour formats and concepts by uncovering new content and Places of Interests (POIs) across areas of </li><li>Brown (History/Heritage/Culture) and/ or, </li><li>Green (Environmental sustainability/Nature) and/ or, </li><li>Blue (Marine biodiversity and conservation)</li></ul><p>Workshop participants will be given the opportunity to submit their tour proposals in the weeks following the workshop, followed by a pitch to both STB and SDC. Development of the selected tours may be supported by the Experience Step-up Fund and further marketing support by SDC. </p><p>STB and SDC will be jointly evaluating both workshop applications and tour proposals.</p><p> </p><p><strong>Eligibility</strong></p><p>The workshop is open to:</p><ul><li>Licensed Travel Agents</li><li>Non-TA licensed Tour Operators, operated by a licensed Tourist Guide who is both a shareholder and director of the business </li></ul><p>Interested participants will need to surface an application for the workshop, and only 1 representative from each <strong>successful</strong> applicant company will be able to attend the workshop due to safe distancing measures and limited capacity. </p><p> </p><p><strong>Application and Assessment </strong></p><ul><li>Interested applicants should submit an application <a href="https://form.gov.sg/6087df5c5592030013139324">here</a> by <strong>19 May (Wednesday), 5pm</strong>. Late and incomplete submissions (e.g. incomplete fields, missing supporting documents) will not be accepted.</li><li>Successful applicants will be informed by latest <strong>28 May</strong> <strong>(Friday)</strong> via email.</li><li>Priority will be accorded to applicants that are able to demonstrate:</li><li>Experience in designing and developing quality tour products, with tours developed that are relevant to the three themes to be considered favourably</li></ul><ol><li>A good track record of tours launched in the past 2 years, and a strong team. </li><li>Tour operators and travel agents with due experience developing tours in areas relating to the Brown, Green and/ or Blue themes.</li></ol><p>For further questions/clarifications, please email <a href="mailto:stb_tid@stb.gov.sg">stb_tid@stb.gov.sg</a>.</p>
Read More<p>In light of the increased number of local cases and concerns of wider community transmissions, the Multi-Ministry Taskforce (MTF) has announced on 4 May 2021 that measures will be taken to reduce the level of interactions in the community.</p> <p>With effect from 8 May 2021 to 30 May 2021 (both dates inclusive), the following changes to the SMMs will apply:</p> <ul> <li>For walking, cycling and kayaking tours, adhere to a maximum number of participants of <strong>20 pax</strong> (excluding tourist guide). Participants must be split into groups, with the maximum number of pax in each group capped at the prevailing maximum permissible group size <strong>(i.e. 5 pax).</strong></li> <li>For conveyance-assisted tours, capacity on board all conveyance must be capped at <strong>20 pax</strong> or at the operating capacity of the conveyance after implementation of safe management measures, whichever is lower</li> <li>For all tours, ensure that the maximum number of pax in a group is capped at prevailing maximum permissible group size <strong>(i.e. 5 pax)</strong> and maintain a safe distance of at least one metre between groups.</li> </ul> <p>Further changes to timeframe and operating capacity may be made depending on how the local COVID-19 situation evolves. Tour operators and tourist guides may continue to operate under the existing approved SMMs.</p> <p>For more details on the changes, please refer to the attached circular.</p>
Read More<p>The Tourist Guide Recognition Awards (TGRA) is now open for nominations. It aims to celebrate guiding excellence in the industry.</p> <p>To nominate tourist guide for any of the below award categories, you may click on this <a href="https://go.gov.sg/tgra2021">form</a> for more details.</p> <p>Award Categories:</p> <p>- Tourist Guide Community Partnership Award</p> <p>- Innovation in Guiding Award</p> <p>- Lifelong Learner Award</p> <p>Nominations open till 15 June 2021, 12 noon.</p> <p>For further enquiries, you may contact us at: <a href="mailto:stb_tourist_guide@stb.gov.sg">stb_tourist_guide@stb.gov.sg</a></p>
Read More<p>Singapore Tourism Board (STB) and National Arts Council (NAC) have jointly developed the <strong>STB-NAC Performing Arts Tours Pilot Grant</strong> to support the development and test-bedding of innovative performing arts tours by tour operators and arts practitioners. </p> <p>Tour operators and arts practitioners are powerful storytellers, each with different techniques, as well as operating models. STB and NAC see the potential of both sectors coming together to combine their respective strengths to create commercially sustainable tours with unique content that would enrich the array of destination experiences. As such, this pilot grant aims to encourage new collaborations and experimentation between the tour and arts industries.</p> <p>To qualify for this pilot grant, proposals must:</p> <ul> <li>Be jointly submitted by a tour operator and an arts practitioner, clearly stating which party is the lead applicant </li> <li>Incorporate elements of performing arts (e.g. music, dance, traditional arts or theatre) in the delivery, storytelling and/or audience engagement in the tour experience </li> <li>Adhere to prevailing COVID-19-related laws, conditions, directions, guidelines and advisories. </li> </ul> <p>Interested applicants are to submit their application via FormSG (<a href="https://go.gov.sg/patpg-application">https://go.gov.sg/patpg-application</a>) by <strong>31 July 2021, 5pm</strong>. </p> <p>For more details, please refer to the STB-NAC Performing Arts Pilot Grant's guidelines and relevant annexes below. </p> <p><em>This initiative is part of the Tour Experience Innovation Lab. </em></p>
Read More<p>The SG Stories Content Fund Season 2 aims to support local and international content creators to develop and share digital video content that inspires reimagination of Singapore. Following the successful launch of SG Stories Content Fund Season 1 in 2020, Season 2 aims to showcase authentic stories that go beneath the surface, uncovering the spirit of what makes Singapore truly special.</p> <p>This marks the 1-month call-out period in April for applicants to prepare proposals, following which fund applications will be open for a 2-week period between 10 May to 24 May.</p> <p>Attached SG Stories Content Fund Season 2 infographics and deck for your reference. For more details (including application form), please visit go.gov.sg/sgstories.</p> <p> </p>
Read More<p>Please note that the following key changes have been made to the “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=165">Updated Advisory on Safe Management Measures for Tours Re-Opening in Phase 2</a>” and “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=165">Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides</a>” with effect from 14 April 2021:</p> <ul> <li>For walking, cycling and kayaking tours, maximum number of participants has been increased from 20 pax to 50 pax*.</li> <li>8-hour time limit for tours will be removed.</li> <li>Applications for resumption of tours will be assessed on a per applicant (i.e. tour operators and tourist guides) basis, instead of individual tour itinerary. Tour operators and tourist guides that have not previously received approval from MTI to resume tours must still submit their application for tour resumption to STB. Tour operators and tourist guides that have already received approval to resume operations do not need to seek approval again.</li> </ul> <p>*<em>Sub-groups at prevailing maximum permissible group size (i.e. 8 pax) must be maintained.</em></p> <p>We would also wish to remind all tour operators and tourist guides approved for tour resumptions to continue to submit their weekly data to STB for internal public policy purposes.</p> <p>For more details on the changes, please refer to the attached documents.</p>
Read More<p>As part of National Parks Board’s (NParks) cyclical inspection of structures in the parks, their appointed Professional Engineer found the jetty at Big Sister’s Island to be in need of repair. To ensure public safety, NParks are closing Big Sister’s Island to carry out jetty repair works starting from 10 April to 31 October 2021. We seek the public’s understanding for the inconvenience caused.</p> <p>Visitors interested in their Southern Islands and Sisters’ Islands Marine Park can download a copy of the <a href="https://www.nparks.gov.sg/gardens-parks-and-nature/parks-and-nature-reserves/sisters-islands-marine-park">DIY trail guide</a> and explore St John’s Island and Marine Park Outreach and Education Centre at their own leisure.</p> <p>For any feedback, please submit via NParks’ website at www.nparks.gov.sg/feedback or contact NParks 24-hour helpline at 1800-4717300 </p>
Read More<p>The Singapore Tourism Board (STB) and National Arts Council (NAC) will be conducting a networking and ideation workshop for tour operators and arts practitioners on <strong>19 and 20 April 2021</strong>. The 2-day workshop is intended to bring together tour operators and arts practitioners to</p> <ol> <li>Deepen cross-sector understanding of the tour and performing arts landscape via sharing by local arts groups and participating in tour experiences.</li> <li>Collaborate and ideate on new concepts for Performing Arts Tours through an ideation workshop</li> </ol> <p>This workshop is held in tandem with the STB-NAC Performing Arts Tours Pilot Grant, a one-time grant that aims to support the development of innovative, sustainable performing arts tours pilots. The application is to be jointly submitted by a tour operator and arts practitioner, with either party as the lead applicant.</p> <p>Participants who are not shortlisted for the workshop may still surface a proposal for the STB-NAC Performing Arts Tours Pilot Grant if they meet the relevant criteria. More details on the pilot grant will be published at a later time.</p> <p><strong>Eligibility</strong></p> <p>The workshop is open to:</p> <ul> <li>Licensed Travel Agents</li> <li>Tour Operators operated by a licensed Tourist Guide; who is both a shareholder and director of the business</li> </ul> <p>Due to safe management measures, capacity is limited and interested participants would need to surface an application to attend. Only 1 representative from each <strong>successful</strong> applicant company will be able to attend the Performing Arts Tour Workshop.</p> <p><strong>Application and Assessment</strong></p> <ul> <li>Interested applicants must submit their application via <a href="https://go.gov.sg/artstoursworkshop-stb">https://go.gov.sg/artstoursworkshop-stb</a> by <strong>Friday, 19 March, 5pm</strong>. Late and incomplete submissions (e.g. incomplete fields, missing supporting documents) will not be accepted.</li> <li>Please allow for up to 2-3 weeks for your application to be processed. Successful applicants will be informed by <strong>week of</strong> <strong>5 April</strong> via email.</li> <li>Priority will be accorded to applicants that are able to demonstrate experience in tour development and content curation <strong><em>and</em></strong> have demonstrated interest, willingness and ability to pilot new tours in the last 2 years.</li> </ul> <p>For further questions/clarifications, please email <a href="mailto:stb_tid@stb.gov.sg">stb_tid@stb.gov.sg</a>.</p>
Read More<p>Please note that the following changes have been made to the “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=157">Updated Advisory on Safe Management Measures for Tours Re-Opening in Phase 2</a>” and “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=157">Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides</a>” with effect from 1 Nov 2020:</p> <p> </p> <ul> <li>For walking, cycling and kayaking tours, maximum number of participants has been increased from 10 pax to 20 pax. Participants must be split into groups, with maximum number of pax in each group capped at prevailing social gathering group size.</li> <li>Use of TraceTogether app or token by participants has been made mandatory.</li> </ul> <p> </p> <p>For more details on the changes, please refer to the attached documents.</p>
Read More<p>Please note that the following changes have been made to the “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=155">Updated Advisory on Safe Management Measures for Tours Re-Opening in Phase 2</a>” and “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=155">Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides</a>” with effect from 26 August 2020:</p> <p> </p> <ul> <li>Under “2d. During-Tour Checklist”, tour operators and tourist guides must comply with all other prevailing Sector Specific Requirements that will apply to the Points of Interest visited as part of the tour, for example, attractions, retail shops and F&B outlets.</li> </ul> <p> </p> <p>For more details on the changes, please refer to the attached documents including FAQs for Tours Reopening.</p>
Read More<p>On 28 June 2020, Singapore Tourism Board shared the <a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=152">Advisory on Safe Management Measures (SMMs) for Tours Re-Opening in Phase 2</a> which provides guidance on the necessary SMMs that Tour Operators and Tourist Guides need to adhere to before resuming tours.</p> <p> </p> <p>With effect from 27 July 2020, the following changes to the SMMs will apply:</p> <p> </p> <ol> <li>For walking, cycling and kayaking tours, maximum group size has been increased from 5 pax to 10 pax (excluding tourist guide), with maximum 5 pax allowed in any one sub-group.</li> <li>Operating capacity for conveyance-assisted tours will be capped at 50 pax or at the operating capacity of the conveyance after implementation of safe management measures, whichever is lower.</li> <li>For all tours, there should not be more than 5 pax in a sub-group and maintain at least 1m safe distance between sub-groups. Ensure no intermingling between different sub-groups at all times.</li> <li>Tour duration limit has been increased from 2 hours to 8 hours.</li> </ol> <p> </p> <p>For more details on the changes, please refer to the attached “Updated STB Advisory on Safe Management Measures for Tours Re-Opening in Phase 2” and “Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides”.</p>
Read More<p>The SG Stories Content Fund Season 2 aims to support local and international content creators to develop and share digital video content that inspires reimagination of Singapore. Following the successful launch of SG Stories Content Fund Season 1 in 2020, Season 2 aims to showcase authentic stories that go beneath the surface, uncovering the spirit of what makes Singapore truly special.</p> <p>This marks the 1-month call-out period in April for applicants to prepare proposals, following which fund applications will be open for a 2-week period between 10 May to 24 May.</p> <p>Attached SG Stories Content Fund Season 2 infographics and deck for your reference. For more details (including application form), please visit go.gov.sg/sgstories.</p> <p> </p>
Read More<p>Please note that the following key changes have been made to the “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=165">Updated Advisory on Safe Management Measures for Tours Re-Opening in Phase 2</a>” and “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=165">Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides</a>” with effect from 14 April 2021:</p> <ul> <li>For walking, cycling and kayaking tours, maximum number of participants has been increased from 20 pax to 50 pax*.</li> <li>8-hour time limit for tours will be removed.</li> <li>Applications for resumption of tours will be assessed on a per applicant (i.e. tour operators and tourist guides) basis, instead of individual tour itinerary. Tour operators and tourist guides that have not previously received approval from MTI to resume tours must still submit their application for tour resumption to STB. Tour operators and tourist guides that have already received approval to resume operations do not need to seek approval again.</li> </ul> <p>*<em>Sub-groups at prevailing maximum permissible group size (i.e. 8 pax) must be maintained.</em></p> <p>We would also wish to remind all tour operators and tourist guides approved for tour resumptions to continue to submit their weekly data to STB for internal public policy purposes.</p> <p>For more details on the changes, please refer to the attached documents.</p>
Read More<p>As part of National Parks Board’s (NParks) cyclical inspection of structures in the parks, their appointed Professional Engineer found the jetty at Big Sister’s Island to be in need of repair. To ensure public safety, NParks are closing Big Sister’s Island to carry out jetty repair works starting from 10 April to 31 October 2021. We seek the public’s understanding for the inconvenience caused.</p> <p>Visitors interested in their Southern Islands and Sisters’ Islands Marine Park can download a copy of the <a href="https://www.nparks.gov.sg/gardens-parks-and-nature/parks-and-nature-reserves/sisters-islands-marine-park">DIY trail guide</a> and explore St John’s Island and Marine Park Outreach and Education Centre at their own leisure.</p> <p>For any feedback, please submit via NParks’ website at www.nparks.gov.sg/feedback or contact NParks 24-hour helpline at 1800-4717300 </p>
Read More<p>ACRA related services will not be available from 12am to 8pm every Saturday due to maintenance of ACRA's system.</p> <p>We apologise for any inconvenience caused.</p> <p>For technical assistance, please contact helpdesk at 6833 6035 (office hours) or email TRUST_Helpdesk@tele-centre.com</p>
Read MoreDear Travel Agents,<br><br>The new Travel Agents and Tourist Guides Licensing System (TRUST) is now live! Current licensees can login to their accounts via CorpPass.<br><br>For technical assistance, please contact the TRUST helpdesk at 6833 6035 between 8am to 8pm, Mondays to Fridays (excluding public holidays) or at <a href="mailto:trust_helpdesk@tele-centre.com">trust_helpdesk@tele-centre.com</a>.<br><br>We hope you have a pleasant experience with the new TRUST!
Read More<p>The Tourist Guide Recognition Awards (TGRA) is now open for nominations. It aims to celebrate guiding excellence in the industry.</p> <p>To nominate tourist guide for any of the below award categories, you may click on this <a href="https://go.gov.sg/tgra2021">form</a> for more details.</p> <p>Award Categories:</p> <p>- Tourist Guide Community Partnership Award</p> <p>- Innovation in Guiding Award</p> <p>- Lifelong Learner Award</p> <p>Nominations open till 15 June 2021, 12 noon.</p> <p>For further enquiries, you may contact us at: <a href="mailto:stb_tourist_guide@stb.gov.sg">stb_tourist_guide@stb.gov.sg</a></p>
Read More<p>The SG Stories Content Fund Season 2 aims to support local and international content creators to develop and share digital video content that inspires reimagination of Singapore. Following the successful launch of SG Stories Content Fund Season 1 in 2020, Season 2 aims to showcase authentic stories that go beneath the surface, uncovering the spirit of what makes Singapore truly special.</p> <p>This marks the 1-month call-out period in April for applicants to prepare proposals, following which fund applications will be open for a 2-week period between 10 May to 24 May.</p> <p>Attached SG Stories Content Fund Season 2 infographics and deck for your reference. For more details (including application form), please visit go.gov.sg/sgstories.</p> <p> </p>
Read More<p>As part of the re-launch of the Tourist Guide Recognition Awards, the Society of Tourist Guides (Singapore) and NTUC Attractions, Resorts & Entertainment Union jointly presented “It’s a Small World” by a group of local tourist guides. We wish to encourage all tourist guides to stay strong and united during these times of uncertainty. Please click <a href="https://go.gov.sg/virtualchoir-relaunchoftgra">here</a> to view the video.</p>
Read More<p>Please note that the following key changes have been made to the “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=165">Updated Advisory on Safe Management Measures for Tours Re-Opening in Phase 2</a>” and “<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=165">Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides</a>” with effect from 14 April 2021:</p> <ul> <li>For walking, cycling and kayaking tours, maximum number of participants has been increased from 20 pax to 50 pax*.</li> <li>8-hour time limit for tours will be removed.</li> <li>Applications for resumption of tours will be assessed on a per applicant (i.e. tour operators and tourist guides) basis, instead of individual tour itinerary. Tour operators and tourist guides that have not previously received approval from MTI to resume tours must still submit their application for tour resumption to STB. Tour operators and tourist guides that have already received approval to resume operations do not need to seek approval again.</li> </ul> <p>*<em>Sub-groups at prevailing maximum permissible group size (i.e. 8 pax) must be maintained.</em></p> <p>We would also wish to remind all tour operators and tourist guides approved for tour resumptions to continue to submit their weekly data to STB for internal public policy purposes.</p> <p>For more details on the changes, please refer to the attached documents.</p>
Read More<p>As part of National Parks Board’s (NParks) cyclical inspection of structures in the parks, their appointed Professional Engineer found the jetty at Big Sister’s Island to be in need of repair. To ensure public safety, NParks are closing Big Sister’s Island to carry out jetty repair works starting from 10 April to 31 October 2021. We seek the public’s understanding for the inconvenience caused.</p> <p>Visitors interested in their Southern Islands and Sisters’ Islands Marine Park can download a copy of the <a href="https://www.nparks.gov.sg/gardens-parks-and-nature/parks-and-nature-reserves/sisters-islands-marine-park">DIY trail guide</a> and explore St John’s Island and Marine Park Outreach and Education Centre at their own leisure.</p> <p>For any feedback, please submit via NParks’ website at www.nparks.gov.sg/feedback or contact NParks 24-hour helpline at 1800-4717300 </p>
Read More<p>Dear Tourist Guides,</p> <p>COVID-19 has heightened the importance of an adaptable and technology-enabled workforce, including working remotely as a new norm. To minimise disruption to the TG sector, STB embarked on a slew of initiatives to convert courses (including the Mandatory Refresher Course and Professional Development Courses) and assessments (Multi-Language Proficiency Test) to be conducted online since Q2 2020. </p> <p>As part of the Smart Nation effort to increase convenience for our TGs and to further support the move towards digital transformation, we are pleased to announce 3 key enhancements made to TG licence applications on TRUST.</p> <p>1. TGs will be able to enjoy expedited and automated licence renewal approval if they meet all the renewal conditions at the point of submission. Once approved, TGs can view or download their latest e-licence on their dashboard while waiting for their new licence to be printed. </p> <p>2. With the automation of licence application approval, the licence expiry will no longer be tied to 2 fixed renewal cycles (ie Feb and Aug) every year. Instead, the licence expiry date is calculated based on licence system approved date + 36 months. </p> <p>3. TGs will no longer need to upload a new photo, except at age 30 and 55 during the renewal exercise, aligned to renewal policy of NRICs. The system will auto populate your existing photo with an option to upload a new photo if you choose to do so. </p> <p>Please feel free to email us at STB_tourist_guide@stb.gov.sg if you have feedback or suggestions to share with us. Thank you.</p> <p>Regards<br /> Tourist Guide Licensing Department <br /> Singapore Tourism Board </p>
Read More<p>Dear Tourist Guides,<br /> <br /> 2021 continues to be a difficult year for many of our tourism businesses and workers. MTI and STB will continue to provide targeted support to help you overcome this challenging period and prepare for recovery. Please see below table for TG-related measures. </p> <table style="overflow-wrap: break-word" border="1"> <tbody> <tr style="border: 1px solid black"> <td style="background-color:#d9d9d9; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:7px"> </td> <td style="background-color:#d9d9d9; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:7px"> <p><strong>Relief Measure</strong></p> </td> <td style="background-color:#d9d9d9; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:7px"> <p><strong>Eligibility Criteria</strong></p> </td> <td style="background-color:#d9d9d9; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:7px; width:63px"> <p><strong>Support Level</strong></p> </td> <td style="background-color:#d9d9d9; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:7px"> <p><strong>Applicable Period</strong></p> </td> <td style="background-color:#d9d9d9; border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:7px"> <p><strong>How to apply</strong></p> </td> </tr> <tr style="border: 1px solid black"> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:29px"> <p>1</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:29px"> <p>Waiver of TG licence fee</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:29px"> <p>STB licensed TGs who will be obtaining/renewing their licences between 1 January and 31 December 2021</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:29px; width:63px"> <p>$72</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:29px"> <p>1 January 2021 – 31 December 2021</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:29px"> <p>Automatic waiver in TRUST</p> </td> </tr> <tr style="border: 1px solid black"> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:18px"> <p>2</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:18px"> <p>Waiver of TG licence-related fees (except replacement fee for lost licences)</p> <p> </p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:18px"> <p>STB licensed TG</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:18px; width:63px"> <p>$5</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:18px"> <p>1 January 2021 – 31 December 2021</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:18px"> <p>Automatic waiver in TRUST</p> </td> </tr> <tr style="border: 1px solid black"> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:18px"> <p>3</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:18px"> <p>Waiver of MLPT fees</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:18px"> <p>STB licensed TG</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:18px; width:63px"> <p>$50</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:18px"> <p>1 January 2021 – 31 December 2021</p> </td> <td style="border-bottom:1px solid black; border-left:1px solid black; border-right:1px solid black; border-top:1px solid black; height:18px"> <p>Automatic waiver in TRUST</p> </td> </tr> </tbody> </table> <p> </p> <p>If you have any further questions, please do not hesitate to contact the tourist guide licensing team. Thank you for your continued support to develop and promote Singapore as a travel and tourist destination.</p> <p>Regards <br /> Tourist Guide Licensing Department<br /> Singapore Tourism Board </p>
Read More<p>Dear Tourist Guides,</p> <p>Please see the multi-language proficiency test dates for 2021 below :</p> <table border="1" cellpadding="1" cellspacing="1" style="width:500px"> <tbody> <tr style="border: 1px solid black"> <td style="border-color:black; border-style:solid; border-width:1px"><strong>Multi- Language Proficency Test</strong></td> <td style="border-color:black; border-style:solid; border-width:1px"><strong>4 to 6 May 2021</strong></td> </tr> <tr style="border: 1px solid black"> <td style="border-color:black; border-style:solid; border-width:1px">Registration Opens</td> <td style="border-color:black; border-style:solid; border-width:1px">1 March 2021</td> </tr> <tr style="border: 1px solid black"> <td style="border-color:black; border-style:solid; border-width:1px">Registration Closes</td> <td style="border-color:black; border-style:solid; border-width:1px">26 March 2021</td> </tr> <tr style="border: 1px solid black"> <td style="border-color:black; border-style:solid; border-width:1px"> </td> <td style="border-color:black; border-style:solid; border-width:1px"> </td> </tr> <tr style="border: 1px solid black"> <td style="border-color:black; border-style:solid; border-width:1px"><strong>Multi- Language Proficency Test</strong></td> <td style="border-color:black; border-style:solid; border-width:1px"><strong>9 to 11 November 2021</strong></td> </tr> <tr style="border: 1px solid black"> <td style="border-color:black; border-style:solid; border-width:1px">Registration Opens</td> <td style="border-color:black; border-style:solid; border-width:1px">6 September 2021</td> </tr> <tr style="border: 1px solid black"> <td style="border-color:black; border-style:solid; border-width:1px">Registration Closes</td> <td style="border-color:black; border-style:solid; border-width:1px">1 October 2021</td> </tr> </tbody> </table> <p>STB reserves the right to change the examination dates if necessary. </p> <p>Regards</p> <p>Tourist Guide Licensing Department<br /> Singapore Tourism Board</p>
Read More<p>Dear Tourist Guides,</p> <p>As part of the Smart Nation effort to increase convenience for our tourist guides (TGs), we are pleased to soft launch the digital TG licence, which will complement the existing physical licence. A digital licence, accessible via a TG’s dashboard on TRUST, offers real time information on a TG’s licence status and details and TGs will no longer have to wait for their physical licence to be printed and collected before their details are updated. An user guide is attached for information on accessing your digital TG licence.</p> <p>Following the soft launch of the digital TG licence, we welcome feedback on the areas STB can support TGs to embrace the change and how the digital licence can be made even more useful. Please feel free to email us at <a href="mailto:STB_tourist_guide@stb.gov.sg">STB_tourist_guide@stb.gov.sg</a> if you have feedback or suggestions to share with us. Thank you.</p> <p>Regards </p> <p>Tourist Guide Licensing Department<br /> Singapore Tourism Board</p>
Read More<p>One Faber Group would like to inform tourist guides on the new guidelines on complimentary tourist guide tickets for Singapore Cable Car and Wings of Time.</p> <p>Please refer to the attachment for more details.</p>
Read More<p>Dear Tourist Guides,</p> <p>To instil good employment practices for the travel industry, prevent payment disputes upstream and reduce the number of contractual disputes in future, STB brought together representatives from MOM, NTUC AREU, NATAS Inbound Committee, STGS and TGC to explore adopting a standard contract for TG services.</p> <p>After hard work by all parties, a standard contract that meets MOM’s requirements for a standard contract for self-employed personnel is ready for TGs’ usage! The key terms of the contract include names of contracting parties, parties’ obligations, payment amount and schedule, variation of terms and termination of contract. Further terms as agreed by all parties can be added in time to come. A copy of the standard contract can be downloaded here (please see doc as attached).</p>
Read MoreDear Tourist Guides,<br><br>The new Travel Agents and Tourist Guides Licensing System (TRUST) is now live! Current licensees can login to their accounts via SingPass/Portal ID.<br><br>For technical assistance, please contact the TRUST helpdesk at 6833 6035 between 8am to 8pm, Mondays to Fridays (excluding public holidays) or at <a href="mailto:trust_helpdesk@tele-centre.com">trust_helpdesk@tele-centre.com</a>.<br><br>We hope you have a pleasant experience with the new TRUST!
Read MoreDear Tourist Guides,<br><br>Please see the attachment for the Glossary of Tourism Common Terms.<br><br>Regards,<br>Tourist Guide Licensing Department <br>Singapore Tourism Board
Read MoreDear Tourist Guides,<br><br>With effect from 1 January 2019, public areas within the Orchard Road precinct will be designated as a No Smoking Zone (NSZ) where smoking will only be allowed at Designated Smoking Areas (DSAs). Visitors to Orchard Road can look forward to a healthier and more pleasant shopping environment. <br><br>Please refer to the attached advisory letter and the DSAs boundaries at Orchard Road from National Environment Agency (NEA) for more information. <br><br>It is advisable to check online for the latest Designated Smoking Area at https://www.nea.gov.sg/ORNSZ <br><br>Any feedback or clarifications, please contact officers from NEA, Ms Amanda Ng at DID 67319427 or Ms Denise Lee at DID 67319254<br><br>Regards,<br>Tourist Guide Licensing Department <br>Singapore Tourism Board <br>
Read More<p>Dear Tourist Guides,<br /> <br /> One of the recommendations by the Tourist Guide Taskforce set up in 2015, is the Area Tourist Guide (ATG) scheme. The ATG scheme was previously known as the Specialised Tourist Guide scheme. The scheme has been renamed after taking in feedback that 'Area' refers more accurately to a guide who possesses expertise in an area of expertise.<br /> <br /> The ATG scheme allows domain knowledge experts to share their passion and knowledge with visitors. To ensure visitors receive good guiding services, these individuals have to complete requisite training for basic guiding skills and knowledge. The scheme also allows better segmentation of guides for visitors to identify TGs according to their special interest.<br /> <br /> The ATG scheme will be soft-launched today. Going with a soft launch will allow for refinements to the scheme based on industry feedback (where necessary). Please see attached application form and infographics for more information.<br /> <br /> Regards,<br /> Tourist Guide Licensing Department<br /> Singapore Tourism Board<br /> </p>
Read MoreA Workgroup consisting of representatives from the Society of Tourist Guides (Singapore), Tour Guide Chapter and Singapore Tourism Board have developed a Code of Conducts and Ethics (CCE) for the Tourist Guide (TG) profession. This CCE is created by TGs for TGs and will help to project a positive image of TGs to both locals and tourists and show the TGs' commitment to maintain the standards of professional conduct that are being established. There will be no penalties attached to this CCE. <br><br>Attached please find a copy of the CCE for your reference.
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